How to transfer your lessons to a family member or friend

You can move all or some of your remaining lessons to a family member or friend who has an SVFF account. To keep your lessons safe, only the account owner can ask for a transfer, and each request is checked by our team before any lessons move.

Two ways to ask

• From your account: sign in and go to svff.online/account/transfer, then follow the steps on the page.
• By email: if you prefer, follow Steps 1 to 3 below.

Either way, the account that will receive the lessons must already exist (see Step 1).

Step 1: The other account must exist first

The account that will receive the lessons must already be created, with its own email address. If it does not exist yet, create it first at svff.online/signup using that person's email.

Step 2: Email us from the email you paid with

Send an email to svffvn@gmail.com from the email address of your SVFF account (the one you used to pay for your lessons). We cannot accept transfer requests through your teacher, through chat or social media, or from a different email address.

Step 3: Put these details in your email

1. Your account email (the email you are writing from).
2. The email of the account that should receive the lessons.
3. How many lessons to move: all of them, or a number (for example: "Please move 70 lessons. I keep the rest.").

Example email

Subject: Lesson transfer request
Hi SVFF Team,
Please transfer some of my lessons to another account.
My account email: you@example.com
Transfer to (account email): friend@example.com
Number of lessons: 10
Thank you!

Transfers need our approval: one transfer every 90 days (sent or received), to at most 3 people in 12 months. Transferred lessons are final and cannot be refunded.

What happens next

We check both accounts, make the transfer, and email you when it is done. The lessons then show in the other account.

Questions? Write to us at svffvn@gmail.com.